TERMS AND CONDITIONS

VELOCITY ENTERPRISES LIMITED TRADING AS BUBBLE RENTALS
AUCKLAND, NEW ZEALAND

These Terms & Conditions govern your rental agreement with us. Please read them carefully before signing the Rental Agreement. By renting a vehicle from VELOCITY ENTERPRISES LIMITED TRADING AS BUBBLE RENTALS, you acknowledge and agree to these terms.

AGREEMENT TO TERMS AND CONDITIONS

This Rental Agreement ("Agreement") is between BUBBLE RENTALS ("Company", "we", "us", "our") and the individual or entity renting the vehicle ("Hirer", "you", "your").

• You agree to these Terms & Conditions.
• You agree to comply with New Zealand road laws and regulations.
• Additional terms in your rental contract also apply.

We reserve the right to amend these Terms at any time. The latest version will always be available on our website or upon request.

DRIVER LICENCE

All drivers must hold a current and valid NZ or International full drivers licence. If the licence is not in English, an official translation or International Driving Permit is required.

VEHICLE CONDITION

Vehicles must be safe and roadworthy at the time of pickup. Report any concerns before accepting the vehicle.

CERTIFICATE OF LOADING

A copy of the rental agreement must remain in the vehicle throughout the hire and shown to enforcement officers on request.

DEFINITIONS

• Hirer: Person or business renting the vehicle.
• Company: Bubble Rentals.
• Vehicle: The rental car, its parts and documentation.
• Rental Period: Agreed time for hire.
• Insurance Cover: Coverage level selected.

DRIVER REQUIREMENTS

• Drivers over 25 with licence < 1 year: $500 to $2500 excess depend on insurance policy you choose.
• Drivers aged 21-25: $500 to $2500 excess depend on insurance policy you choose.
• Drivers under 21: + $10/day. $500 to $2500 excess depend on insurance policy you choose.
• Drivers over 75 may need a medical certificate.
• Driver licence and credit card requires at pickup time.

AUTHORISATION PERSON

• Authorisation person is the person who has given his/her personal and drivers licence details to get the rental vehicle from Bubble Rentals.
• Only authorisation person is allowed to pickup, drop off and drive the rental vehicle.
• Failure to do so will establish $1000 fine.

CANCELLATION POLICY

• 48 Hours before pickup time: Full refund.
• 24 Hours before pickup time: 50% refund.
• Same-day or no-show: No refund.

OFF HOURS FEES

• Opening hours: 6am - 6pm.
• Pickup and drop off before 6am and after 6pm will establish $50 off hours fees.

EXTENSIONS

• Hirers needs to obtain the authorisation from Bubble Rentals to extend the rental period while on hire.
• Extension will be made on fleet availability.
• 12 Hours Prior Notice is requires for extensions.
• The Hirer will be charge the daily rate including insurance plus an additional NZ$150 for each day, failure to get the extension authorisation from Bubble Rentals.

EARLY AND LATE RETURNS

• No refund available on early returns and unused period of hire.
• Late returns grace period is 15 minutes.
• Late returns are charged at daily rate including insurance

PRIVACY POLICY

We collect, use and protect your personal data for services, legal compliance, and recovery of fines/debts. Online payments use secure Stripe 3D security systems.

PAYMENT & SECURITY DEPOSIT

All prices are in NZD. "Bubble Rentals" appears on statements.

• Full payment at booking or pickup.
• Accepts cards (Visa, MasterCard, Union Pay), and cash.
• Afterpay and Klarna available at pay online.

SECURITY BOND

A refundable pre-authorized hold is placed based on insurance selected:

• Basic Cover: $2500 bond, $2500 excess
• Standard Cover: $500 bond, $500 excess
• Premium Cover: $150 bond, $0 excess

INSURANCE & LIABILITY

INSURANCE EXCLUSIONS

Insurance void if:

• Driving under influence.
• Reckless/careless driving.
• Driving on unsealed roads or beaches.
• Using wrong fuel, losing keys, or driving outside NZ.
• Fail to provide the Police reports within 24 hours of an accident. $1000 fine will be establish even you have Premium Insurance.

FUEL POLICY

• Full tank provided.
• Return with full tank or $50 + fuel cost applies.

VAPING / PET / CLEANING CHARGES

• Smoking/vaping: $250
• Animals in vehicle: $250
• Excessive dirt: $250

ROAD SIDE ASSISTANCE

Premium Insurance Cover includes 24/7 assistance. It includes call out fees and vehicle towing covers upto $200 and any cost incurred above $200 will be Drivers/Hirers responsbility for mechanical issues. Non-Mechanical issues call out fees $250, any extra charges related to Non-Mechanical issues and vehicle towing cost for Non-Mechanical issues is fully Drivers/Hirers responsibilty.

Basic and Standard insurance cover incur $250 call-out fees for Non-Mechanical and Mechanical issues, any extra charges related to Non-Mechanical issues and vehicle towing cost for Mechanical and Non-Mechanical issues is fully Drivers/Hirers responsibility.

Non-Mechanical Issues:

• Flat battery, lockout, lost keys, flat tyres, wrong fuel, out of fuel, vehicle towing and anyother non-mechanical issues decided by road side assistance provider.
• Driver negligence-related issues.
• The driver/hirer is responsible for damage to tyres and rims even you get the Premium Insursance.

INFRINGEMENT OFFENCES

• Following Infringement Offences committed during the hire:
• Speeding tickets, private parking tickets, bus lane fines, toll road and anyother NZTA or Council infringement offences is Hirers/Drivers responsibility.
• Any offences detected by the vehicle surveillance equipment for not keeping a traffic signal direction.
• An offence against part 6 or the Land Transport (Road User) Rule 2004.
• An offence under section 20(1) of the Freedom Camping Act 2001.
• An administration fees is $50 per infringement offences to cover the cost of transferring the offences.

BREAKDOWN PROTOCOL

• Contact Bubble Rentals immediately.
• Bubble Renatals is not responsible for any costs due to breakdown. For Example: Accomodation costs, other rental vehicle and anyother costs incurs due to breakdown.
• Refund will be provided for unuse period of hire due to breakdown, if we do not provide you another vehicle.
• Unapproved repairs are not reimbursed.

GOVERNING LAW

These Terms and conditions are governed by New Zealand law.

ACKNOWLEDGMENT & ACCEPTANCE

By signing the Rental Agreement, the Hirer/Driver acknowledges and agrees to all above terms and conditions.